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Apprenticeship Programme - Hairdressing
L2 Diploma in professional Hairdressing professional
- Cross knowledge
- Consultation
- Shampooing and conditioning
- Style and finish ladies hair
- Cutting ladies hair using different techniques
- Colouring hair
- Perming
Apprenticeship Programme - Barbering
L2 Diploma in professional Barbering
- Cross knowledge
- Consultation
- Shampooing and conditioning
- Style and finish men’s hair
- Cutting facial hair
- Shaving
Assessors Qualification
Level 3 Certificate in Assessing vocational Achievement
- Understanding the principles of assessment
- Assess occupational competence in the work environment
- Assess Vocational skill, knowledge and understanding
Customer Service Practitioner
Customer service practitioner
- Knowing your customers
- Understanding the organisation
- Meeting requirement and legalisation
- System and resource
- Your role and responsibility
- Customer experience
- Product and service
- Interpersonal skills
- Communication
- Influencing skills
- Personal organisation
- Dealing with customer conflict and challenges
- Developing self
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